A records request is a report you run, not a project you schedule.
Every staff action writes to the application history, exports run from your community's own database, and public redaction follows the rules you set.
What this desk gets
- People and cases link by unique party IDs rather than email, so one owner with three properties stays one file.
- Renewals and reminder notices start from the license inventory, so the cycle moves without a separate spreadsheet of due dates.
- The public directory is your licensed list, so residents get an answer from the city instead of guessing from a booking site.
Other desks
See it running on your ordinance
Send us the text and the step that costs your office the most time. We configure apply, review, license, directory, and the case file against your rules, then walk your team down that path — not a sample city with invented addresses.